Shipping policy

We work quickly to ensure you receive your LoneSport gear with speed and reliability.
Please review the shipping terms below before placing your order.

Processing Time

All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).

You will receive a shipping confirmation email with a tracking number once your order has been dispatched.

Note: During new product drops or high-volume periods, processing times may temporarily extend.

Shipping Rates & Delivery Times

Standard Shipping (3–5 business days)

Flat rate: $7.95

Free Shipping

Free U.S. shipping on orders $75+

We currently ship within the United States only.

Delivery times are estimates and may vary based on carrier workload, weather, or seasonal delays.

Order Tracking

A tracking link will be sent via email and/or text once your order ships.

Please allow 24–48 hours for tracking information to update.

Shipping Delays

LONESPORT is not responsible for delays caused by:

USPS, UPS, or FedEx
Weather conditions
High-volume carrier periods
Incorrect or incomplete addresses provided at checkout

We will do everything possible to assist, but once the carrier has the package, some aspects are outside our control.

Incorrect Addresses

Customers are fully responsible for entering the correct shipping address.

We cannot reroute orders after they’ve shipped.
If an order is returned to us due to an incorrect address, the customer must pay reshipment fees.

Lost, Stolen, or Missing Packages

Once a package is marked “Delivered” by the carrier, LONESPORT is not responsible for lost, stolen, or missing packages.

If this occurs, you must file a claim with the shipping carrier.

We will assist where possible, but refunds or replacements are not guaranteed for stolen packages.

Damaged Packages

If your order arrives damaged, contact us within 48 hours at:

📧 LoneSport@LoneSport.com

Include photos of:

the damaged item
the packaging
shipping label

We will review your claim and determine the next steps.